I’ve been a customer for over a year with HostUS and currently have five active 768mb OpenVZ services with them.
Let me go ahead and say that I’m absolutely 100% satisfied with their services over the past year.
I use 3 of those 5 services for a cPanel DNS Only cluster which has worked absolutely great. This cluster is used for my primary cPanel server for my customers. If I had any issues with the cluster, it would impact my customers and my websites which it did not.
I’ve been a HostUS customer since December 2015 with their $10/year and $12/year 768mb RAM OpenVZ plans.
I have services in Los Angeles, Dallas, Washington DC (Ashburn, VA) and London, UK. I can’t really say I have one location preference over another but I will say all four of these locations are solid. I even have a monthly VPS in Atlanta which I’ve been extremely satisfied with that I use as a VPN.
The Los Angeles location has over 39 days of uptime since I deployed the cPanel DNS only software on the service. This service is located in Psychz’s LA location. The network at this location is DDOS protected and 20Gbps of complimentary DDOS protection is offered at no additional price when you sign up.
The Dallas location has over 39 days of uptime since I deployed the cPanel DNS only software on the service. This service is located in Psychz’s Dallas location. The network at this location is DDOS protected and 20Gbps of complimentary DDOS protection is offered at no additional price when you sign up.
The Washington, DC (Ashburn, VA) location has over 39 days of uptime since I deployed the cPanel DNS only software on the service. This service is located in Psychz’s Ashburn, VA location. The network at this location is DDOS protected and 20Gbps of complimentary DDOS protection is offered at no additional price when you sign up.
As you can see with the graphs, where the LibreNMS installation is running on an OVH VPS #1 instance, that the network with HostUS is reliable with only one network gap in the Los Angeles graphs over the 39 days of the DNS cluster running.
The low cost of running this DNS cluster is what attracts me to the service.
For $12/year for the Los Angeles, Dallas and Ashburn location you cannot beat $36 per year for running a DNS cluster in the United States especially with how reliable it is. I know there are some providers offering similar or more generous resources for less than $12/year but with this you get the 768mb of RAM, 2TB of network transfer on a 1Gbps port and the 20Gbps free DDOS protection in the Psychz locations of Los Angeles, Dallas and Ashburn.
Some providers only offer DDOS protection in the location they have it at but HostUS provides it at all their US locations. The only exception that I know of is there is a Dallas #1 and Dallas #2 location, with one of the locations not having Psychz protection, so if it’s required you can add it to the order notes and/or open up a sales ticket when you submit your order stating that you need the Dallas DDOS protection on Psychz’s network otherwise there is a possibility that you won’t get the deployment in that location.
If running DNS isn’t your thing, you could easily host static files with a type of content delivery network (CDN) using nginx, rsync and the generous 20GB disk space provided on each service. Maybe toss in some free Rage4 geolocated DNS for good measure.. there’s tons of potential and not much limitation with the resources except the limitations of your imagination.
I am very satisfied with Alexander’s service he offers with HostUS.
The technical support is responsive for what you are paying for- you’re not going to get top premium support at this monthly price but I’ve had response/resolution times that I felt were very adequate and sometimes it’s been faster than “better known” providers. I think customers who complain about technical support might not understand to explain, in detail, the issue and submit the ticket but submit a vague issue, add in the support ticket delay, then complain that it’s taking too long.
However I’ve filed 6 tickets in my client area- 3 tickets wondering about activation, one ticket requesting sys_time to be enabled so I can use NTP on the DNS cluster to set the system time, the outage at the UK location which they moved to another UK facility in response to the DDOS attacks, and a ticket wondering about the Dallas DDOS protection.
With just 6 tickets filed, I would say HostUS is definitely smooth sailing and an enjoyable experience.
I have LibreNMS installed so I can easily see if I have any network/connectivity issues which I have none. There was that minor outage in Los Angeles but the third party monitoring I use on top of my LibreNMS installation didn’t indicate anything so I figured it was some temporary network connectivity issue with HostUS in Los Angeles and OVH VPS #1 at the BHS location.